Last Updated: 24.05.25
Welcome to Larana Desserts. These Terms and Conditions outline the rules and regulations for the use of our services, both online and in-store. By accessing or purchasing from our shop, you accept these terms in full.
1. General
1.1. These Terms and Conditions apply to all orders, purchases, and deliveries made through our website, social media pages, or in-person at our store.
1.2. We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.
2. Orders and Payments
2.1. All orders must be placed in advance. Custom cakes may require 2–5 days’ notice depending on complexity.
2.2. Full or partial payment may be required at the time of order confirmation.
2.3. We accept payments via cash, credit/debit cards, UPI, and online transfers. All prices are listed in \[currency].
2.4. Once an order is confirmed and payment is received, we will begin processing your order. Orders cannot be modified or canceled after confirmation unless approved by us.
3. Delivery and Pick-up
3.1. Delivery services are available within \[delivery area]. Charges may apply based on location.
3.2. We are not responsible for delays due to incorrect address details provided by the customer.
3.3. For pick-up orders, customers must collect the cake at the agreed time. We do not take responsibility for quality issues resulting from late pickups.
4. Custom Orders
4.1. For custom cakes, designs are subject to interpretation and may vary slightly from reference images provided.
4.2. Any changes to custom designs must be requested at least \[48 hours] before delivery or pickup.
4.3. Allergies and dietary restrictions must be communicated clearly at the time of order. We are not liable for allergic reactions due to unknown allergies.
5. Refunds and Returns
5.1. Due to the perishable nature of our products, returns are not accepted.
5.2. Refunds will only be issued in the case of confirmed errors on our part (e.g., wrong item delivered or cake damage before handover).
5.3. Complaints must be reported within 24 hours of receiving the product, along with photo evidence.
6. Intellectual Property
6.1. All content, logos, photos, and designs on our website and promotional materials are the property of \[Your Cake Shop Name] and may not be used without permission.
7. Privacy Policy
7.1. Your personal information is used solely for order processing and communication purposes and will not be shared with third parties without your consent.
8. Contact Information
For any questions or concerns regarding these terms, please contact us:
📞 Phone: +91 8017902342
📧 Email: laranadesserts@gmail.com
🏠 Address: 192,Laxmi Narayan Road,Kol-65
